Q: How do I buy tickets at StubHub?

A: On the StubHub home page, search for the game you want to see. Find tickets with specific seat features by using the filters on the match's page. Then select which tickets match what you want most and how many tickets you'll need.

Q: When can we buy tickets?

A: You can buy tickets from the general on sale date up until 2 business days before the game.

Q: Can we enter the venue even if the one who made the purchase isn't present?

A: No. The e-ticket is only valid for the person who made the purchase and their guests. There may be an I.D. check at the entrance to the venue.

Q: Can I cancel the tickets?

A: Cancellation is not allowed as long as the event is not canceled or postponed.

Q: "StubHub Pitch Side Seat", What is it?

A: 14 ground level pitch side seats will be available for all Cerezo Osaka J1 League matches held at Yanmar stadium. Included with these tickets is access to the Sakura Seat exclusive lounge, where you can enjoy free drinks and snacks. The prices for these seats are based on a dynamic pricing system, which means that ticket prices will be subject to change on a daily basis. Seats are on a first come, first served basis and location will be issued accordingly. The Price at the time of purchase is final. We cannot cancel, charge a difference or refund any money to the buyer if there is a price change at a later date to the original purchase.

Q: "SAKURA SEAT", What is it?

A: Sakura Seats are limited edition premium seats offered by Cerezo Osaka for all J1 League home games held at Yanmar Stadium, Nagai. There are 10 seats available total per match across 2 seating areas, “Lobina”, and “River”. Included with these tickets is access to the exclusive Sakura Seats Lounge, where you will be able to receive free drinks and snacks.

Q: Who do I contact if I need help or have a question?

A: :You can contact our friendly customer service team at help@stubhub.jp.

"StubHub Pitch Side Seat" Rules

• You are not permitted to wear any supporter apparel of the visiting team.
• In order to sustain the quality of the pitch and for your own safety, you are not permitted to wear any footwear with spikes or high heels while sitting pitch-side.
• Only water and tea in plastic bottles are permitted to be consumed at pitch side.
• Regardless of the weather you may not use an umbrella when sitting at the pitch-side seats.
• Please note that photography and video are not allowed in this seat.
• You may not leave your seats during match play. You may leave your seats during half-time but must follow the instructions given by the venue staff, in a timely and orderly fashion.
• Your Image may be used by Cerezo Osaka, J League, StubHub or any media company present with the game rights. By purchasing the tickets you forgo the ability to claim your portrait rights.
• Please keep in mind, due to the seats being ground level seats, your view of the pitch may be obstructed by signs, the bench, game officials, team officials or players.
• Please pay attention to your surroundings during the game, as there is a sense of unpredictably in the game. Cerezo Osaka is not responsible for any injuries sustained due to being struck by a ball, player or any game related injury when you are pitch-side.
• During half time you may only leave your seat when given permission form the stadium staff.
• You must leave the pitch side seats within 20 minutes after the match has concluded. After being given permission to leave your seats from the stadium staff.
• During the game a player, referee, ball person or staff member may stand pitch side in front of you. Please do not interfere with said persons.
• Due to safety concerns Children under the age of 6 years old and patrons that require a wheelchair are not permitted to sit pitch-side.

"SAKURA SEAT" Rules

• Sakura Seats purchased at Yanmar Stadium are single seats and may not be issued as connected seats.
• Due to the limited number of seats available we will be functioning on a first come first served basis, with seat location allocated the same way.
• You are not permitted to wear or use any of the visiting teams apparel or supporter equipment while at a Sakura Seat.
• The operating times for the Sakura Seat Lounge will vary ubetween matches. Information About the operating times will be included with your ticket information.